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Getting Support

First off, thank you for using Impartus! We will respond to your initial request with a confirmation and ticket number within one hour, and depending on the question or issue you’re facing, we will endeavor to resolve it within 24 hours. Please keep in mind that we operate during the business hours noted below. If you contact us outside of those hours, we will get back to you the next business day.

Questions/issues about access to Impartus hosted videos or specific content:

Please contact your institution's administration or IT department.

 

Questions/issues or feature ideas on using Impartus:

Please submit them using the form to the right.

 

Are you a Student or Faculty Member?
Are you an Impartus Administrator?

Questions/issues or feature ideas on using and managing Impartus:

Please submit them using the form to the right, or;

Send an email to xxxxxxx@impartus.com

 

Business Hours

Monday - Friday 9:00 AM - 5:00 PM India Time

We are closed on weekends and holidays.

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