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ORGANIZATION

The notion of Customer Success as it related to organizational structure can take many forms (renewals, procative optimixzation, reactive support, education...), and will need to evolve over time. Where it sits within the organization, and who its owner is depends upon many factors.

1. Organizational alignment

2. Product and service maturity

 

3. Pervasiveness of customer-centric culture

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I'm a paragraph. Click here to add your own text and edit me.
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