STRATEGY
Strategy, as it relates to Cusotmer Success, is all about creating to competitive differentiators that result in cusotmer's achieving or exceeding thier expected results. And those differentiators need to include a balance between three core attributes:
1. Impact on revenue
2. Impact on cusotmer loyalty / satisfaction
3. Impact on scalabilty
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I'm a paragraph. Click here to add your own text and edit me.
It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for youto tell a story and let your users know a little more about you.